Product Specific Terms & Conditions
3.1 Age Restriction
You must be eighteen (18) years of age to purchase our products.
The Potion Club will not sell products to minors and we reserve
the right to cancel any transaction based on our sole discretion
where we believe the purchaser intends to purchase products on
behalf of a minor.
3.2 Product Use
The electronic cigarette does not cure a smoker's addiction to
nicotine, it merely serves the same purpose as a tobacco cigarette
- it delivers nicotine to the user. If you suffer from the disease
of Tobacco/Nicotine Dependence Syndrome we recommend you visit your
health care provider to discuss NRT (Nicotine Replacement Therapy)
or a nicotine harm reduction programme.
We are not a pharmaceutical company and we do not manufacture or
sell medicinal products.
We recommend that you seek independent advice or information from
your own medical health practitioner prior to your use of any of
It should be noted that nicotine, in high doses, can be harmful.
In its pure form, nicotine is classed as a poison therefore we are
required to publish warnings and safety information which you can
You agree that these products are to be used at your own risk.
Under no circumstances will The Potion Club be held responsible or
liable, directly or indirectly for any loss or damage that is caused
or alleged to have been caused in connection with use of, or reliance
on any product we supply.
All our flavourings, whether contained in pre-mixed e-liquid, or sold
separately as flavour concentrates are certified as safe for general
food use under European and/or USA food safety regulations. To further
clarify, these regulations are based on their use as food flavours, to
be consumed via the digestive system and not vaporised into the lungs.
Consumption of some food flavourings via personal vaporisers and electronic
smoking devices has not yet been specifically evaluated for human safety.
The Potion Club cannot be held responsible for any claim or damage arising
from the use of food flavourings in electronic cigarettes, e-cigs, personal
vaporisers or any other form of inhalation device. As with smoking cigarettes,
the use of personal vaporisers and the use of food-safe flavourings is
undertaken by the user wholly at their own risk.
3.3 Product Pricing and ordering
The total price of the goods ordered will be the price shown at the time of the order.
The full purchase price as well as the cost of packaging and shipment will be clearly
displayed on the checkout page before you commit to the order.
Placing items in your cart does not "reserve" them or guarantee that you will be able
to order them. Your order is not complete and in the system until you have returned
to our site having fully completed payment. Therefore, if you have limited stock or
fast selling items in your cart, they could sell out if someone else is purchasing the
same item at the same time and completes checkout before you.
If you forget to order something and place another order later on, please do not ask us
to combine your order or refund shipping costs.
Shipping costs are based on the weight of the items in your cart and will be calculated
when you check out. Orders made within Cyprus are sent with ACS Couriers office to office
service and overseas orders are sent via Cyprus Post with tracking.
We aim to process and ship orders the same working day if payment is made before 11am GMT+2;
otherwise, the next working day. In the event that we are aware in advance that we will not
meet this stated target, or where any other situation exists that may affect the shipment or
delivery of orders, it will be detailed on our Current Shipping Status information page.
We are not responsible for packages delayed or confiscated by your internal customs authorities
and we are unable to answer any shipping queries by telephone. If you wish to contact us about
non-delivery, we ask that you please wait until the usual delivery time period has elapsed,
as we won't be able to assist until this time period has passed.
Further information about this and other services can be found on our Shipping & Delivery
You will receive email confirmation once your order has been dispatched and the tracking
number will be located near the bottom of this email, underneath your order details. Please
ensure you check your spam filtered emails before contacting us to ask for the tracking reference.
3.5 Product Warranty
If you are not satisfied for any reason, please contact us immediately so that we can do our
very best to assist you promptly.
E-cigarette batteries, devices with fixed/non-removable batteries, and atomisers are essentially
consumable items are expected to degrade and fail over a period of time (depending on usage) and
this is reflected in our keen pricing. We check all products when we receive them from the factory
and again before we ship them to you but in the unlikely event that you receive a product that is
non-operational from the start, it is considered Dead On Arrival (DOA) and will be replaced (at our
own cost) provided you notify us within 3 days of receipt and provided we have sufficient stock of
the item on hand and that you adhere our returns policy.
Cartomisers, coils and heads are sold as single use items and are warranted under the DOA terms if
they fail to "fire-up" on first use only or if they do not show a resistance measurement when checked
with a multi-meter, and if you notify us within 3 days of receipt. They are non-returnable / non-refundable
for any reason with the exception of the DOA terms. Longevity, performance and taste are not covered
Batteries and devices containing fixed/non-removable batteries are covered by a 30-day warranty if properly
maintained and used in accordance with the instructions and only with the recommended accessories supplied
by The Potion Club.
Battery chargers are covered by a 60-day warranty if properly maintained and used in accordance with the
Your warranty is invalidated if you use our products in combination with other products or accessories
not supplied by us due to the potential for damage caused by unknown incompatibilities.
E-liquids, cartridges and drip tips may not be returned under any circumstances for safety and hygiene
Further warranty information where it differs from the above may be detailed with specific products.
Note that replacement products or parts assume the remaining warranty of the original purchase (not an
entirely new warranty period).
See our Returns Policy.
4.1 Entire Agreement
These website Terms and Conditions constitute the sole record of the agreement between you and The Potion
Club in relation to your use of the website and products. Neither you nor The Potion Club shall be bound
by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless
otherwise specifically stated these website Terms and Conditions supersede and replace all prior commitments,
undertakings or representations, whether written or oral, between you and The Potion Club.
The Potion Club may at any time modify any relevant terms and conditions, policies or notices. You acknowledge
that by visiting the website from time to time, you shall become bound to the current version of the relevant
Terms and Conditions (the "current version") and, unless stated in the current version, all previous versions
shall be superseded by the current version. You shall be responsible for reviewing the then current version
each time you visit the website.
Where any conflict or contradiction appears between the provisions of these website Terms and Conditions and
any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies
or notices which relate specifically to a particular section or module of the website shall prevail in respect
of your use of the relevant section or module of the website.
4.4 Acceptable Behaviour
The Potion Club reserve the right to conduct business with only those parties that they deem fit and to refuse
service to anyone for rude and obnoxious behaviour, misrepresentations of any kind, violations of general
internet policies such as spam and/or continual customer complaints for products and/or services offered.
The Potion Club shall be entitled to cede, assign and delegate all or any of its rights and obligations in
terms of any relevant terms and conditions, policies and notices to any third party.
All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner
in which they have been grouped together or linked grammatically, severable from each other. Any provision
of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction,
whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction
only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions
of any relevant terms and conditions, policies and notices shall remain in full force and effect.
4.7 Applicable laws
Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the
laws of Great Britain without giving effect to any principles of conflict of law. You hereby consent to the exclusive
jurisdiction of the High Court of Great Britain in respect of any disputes arising in connection with the website,
or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.
4.8 Comments or Questions
terms and conditions, policies and notices or the way in which we are handling your personal information please